Privacy Policy

1. Information We Collect

Janya Creations collects the information needed to provide our services. This includes:

• Account Information: Your name, email address and phone number when you create an account or place an order.
• Order Information: Products purchased, shipping address, order history and order status.
• Payment Information: We do not store card or bank details. Payments are processed by our payment provider, PhonePe.
• Technical Information: Basic browser and device information needed to operate the website.

2. How We Use Your Information

• To process, fulfil and deliver your orders.
• To manage your account and order history.
• To respond to your enquiries and provide customer support.
• To maintain the security and proper operation of our website.

3. Sharing Your Information

We share your information only where necessary to provide our services, such as with our payment provider (PhonePe) to process your payment, and with logistics partners where needed to deliver your order. We do not sell your personal information to anyone.

4. Information Security

We take reasonable measures to protect your personal information. Payment transactions are handled entirely by PhonePe's secure, PCI-DSS compliant payment gateway, and we never have access to your full card or banking details.

5. Your Rights

• You may update your account information from your profile.
• You may request access to or correction of your personal information.
• You may request deletion of your account and personal data by contacting us.

6. Cookies

We use cookies and local storage for basic website functionality such as keeping you signed in and remembering your cart. Please see our Cookie Policy for full details.

7. Contact Us

If you have questions about this Privacy Policy, please contact us: