Terms & Conditions

1. Introduction

Welcome to Janya Creations. By using our website and placing an order, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.

2. Products and Pricing

• All prices are listed in Indian Rupees (₹).
• Prices shown on the website are the prices you pay at checkout; shipping is free on all orders.
• We make every effort to display accurate product information, but minor variations in colour and finish may occur.
• Product images are for illustration and may differ slightly from the actual product.

3. Orders and Payments

• An order is confirmed only after payment is successfully completed.
• Payments are processed securely through PhonePe Standard Checkout.
• We may cancel an order if the product is unavailable, in which case any payment made will be refunded to the original payment method.

4. Shipping and Delivery

• Orders are processed after payment confirmation.
• Shipping is free on all orders. Estimated delivery timelines may vary by destination and logistics conditions.
• Please provide an accurate delivery address. We are not responsible for delays caused by incorrect or incomplete addresses.

5. Returns and Refunds

• Eligible items may be returned in accordance with our Return & Refund Policy.
• Items must be unused, unworn and in their original packaging with tags attached.
• Refunds, where approved, are processed to the original payment method by our support team.

6. Cancellations

Orders may be cancelled by contacting support before they are shipped. See our Cancellation Policy for details.

7. Limitation of Liability

To the extent permitted by law, Janya Creations shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of products.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Uttar Pradesh, India.

9. Contact Information